Privacy policy
At Heinrich Logistics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
- Personal details (name, phone number, address) when you request a delivery.
- Delivery details (pickup and drop-off addresses, package information).
- Usage information (interactions with our website or app, where applicable).
2. How We Use Your Information
- To process and complete deliveries.
- To communicate with you about your requests.
- To improve our services and customer support.
3. Information Sharing
We do not sell or rent your personal information. We may only share it:
- With our riders and staff to complete deliveries.
- If required by law, court order or government authority.
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse.
5. How long we retain your information
We retain Customer information only as long as necessary to fulfill the purposes outlined herein, or as required by applicable law.
6. Customer Rights
Subject to applicable law, Customers may:
- Request access to personal information we hold.
- You can request deletion of your personal data by contacting us directly.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: